RESELLER ONBOARDING

From signup to first client in 30 minutes

Five steps to get your white-label WiFi platform live. No professional services required. Your first location can be capturing guest data today.

TOTAL TIME~30 min
STEPS5
TECH REQUIREDNone
FIRST DATA INDay 1
01

Create your reseller account

Sign up at app.mywifi.io. Choose your plan (Starter, Pro, Agency, or MSP), verify your email, and log in to the reseller dashboard. Your account is provisioned instantly — no waiting period.

setup
# Your reseller dashboard is ready at:
https://app.mywifi.io/dashboard
 
# First-run checklist:
✓ Account verified
✓ Billing configured
✓ Reseller profile complete
02

Configure your white-label branding

Upload your logo, set your brand colors, and configure your custom domain. Your clients will never see the MyWiFi name — they see your brand, your platform, your pricing.

setup
# White-label setup
Dashboard → Settings → White Label
 
custom_domain: wifi.youragency.com
brand_name: YourAgency WiFi
logo_url: /assets/logo.svg
primary_color: #YOUR_HEX
support_email: support@youragency.com
03

Connect your first access point

Pair your first hardware device. MyWiFi supports 20+ vendors including Cisco Meraki, Ubiquiti, Aruba, Ruckus, and Cambium. The hardware wizard auto-detects your AP model and generates the correct RADIUS credentials.

setup
# RADIUS configuration (auto-generated)
radius_server: radius.mywifinetworks.com
radius_port: 1812
radius_secret: ••••••••••••••••
 
# Supported vendors:
Cisco Meraki | Ubiquiti UniFi | Aruba
Ruckus | Cambium cnMaestro | +15 more
04

Design your captive portal

Use the WYSIWYG portal builder to create a fully branded splash page. Choose your auth method (WhatsApp, SMS, Email, Passcode, Payments, Hotspot 2.0, or oAuth), set redirect URLs, configure data capture fields, and preview on mobile/desktop.

setup
# Portal builder → Auth methods
auth_methods:
- email # free, always available
- sms # requires Twilio key
- whatsapp # industry-first, LATAM/EMEA
- oauth # Third-party providers
- custom_form # any fields you define
 
redirect_after_login: https://client-website.com
05

Launch and onboard your client

Publish the portal, hand your client a login to their sub-account dashboard, and start capturing guest data on day one. Set up your first automated campaign — a welcome message triggers the moment a guest connects.

setup
# First automation (post-login trigger)
trigger: guest.first_connection
delay: 0s
action: send_message
channel: whatsapp | sms | email
template: welcome_message
 
# Your client's dashboard is live at:
https://wifi.youragency.com/login

QUICK SETUP CHECKLIST

Before you hand off to your client

Run through these items to make sure everything is live and ready to capture guest data.

Account

  • Reseller account verified
  • Billing method on file
  • White-label domain configured
  • Logo and brand colors uploaded

Hardware

  • At least one AP paired
  • RADIUS credentials tested
  • SSID broadcasting as expected
  • Signal coverage confirmed

Portal

  • Splash page branded and previewed
  • Auth method selected and tested
  • Data capture fields configured
  • GDPR consent text added

Automations

  • Welcome message trigger created
  • Redirect URL set
  • Test login completed end-to-end
  • Analytics dashboard reviewed